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What should I do with my Invoices and Transfers to my old IBAN?

Elena avatar
Written by Elena
Updated over a week ago

Managing your invoices

The migration to Finom X is designed to ensure that no important business data, including invoices, is lost or disrupted so you can continue your operations smoothly on the new Finom X platform.

All of your transaction and invoice records will remain intact and fully accessible after the migration. You will still be able to view and manage your entire invoice history, just as you did before, ensuring a seamless transition.

Your invoices that have already been issued will remain fully accessible after the migration to Finom X. However, if you expect a counterparty to pay an invoice in more than 60 days, we highly recommend reissuing the invoice with your updated payment details.

You can easily do this by duplicating the invoice in the Finom app, which will create a new version with your new IBANs and payment details.

💡 By ensuring that your counterparties have the correct information, you are taking a proactive step to make sure your payments are processed smoothly after the migration to Finom X.

What happens if any funds are sent to my old IBAN?

We will retain access to your previous account with Solaris for 60 days after the migration and you can make transfers from your old IBAN to your new IBAN or have them automatically forwarded if you wish.

At the end of the 60 days after migration, your old IBAN will be deactivated and all incoming payments will be automatically returned to the senders.

For more information about the migration, feel free to explore our comprehensive Help Center, by clicking here.

If you have any further questions or need assistance during the migration, our Customer Support team is ready to guide you through every step. You can contact us from in-app chat or by email at [email protected]

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