Once you’ve completed the migration to Finom X, from the dashboard you can click on the button “Inform your counterparties”. This will help you identify all counterparties linked to your previous IBAN and will allow you to send customized email notifications with your updated payment information.
The notifications will be sent on behalf of Finom, ensuring that your counterparties receive your updated payment details.
If you prefer to have more control, you can also download your new payment information and manually send it via email.
The tool also provides a full registry of your counterparties, ensuring that you efficiently update everyone who needs the new details, including those tied to SEPA Direct Debits.
For more information about the migration, feel free to explore our comprehensive Help Center, by clicking here.
If you have any further questions or need assistance during the migration, our Customer Support team is ready to guide you through every step. You can contact us from in-app chat or by email at [email protected]