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Top up your Finom account with a card

Written by Elena

You can top up your Finom account instantly using a credit or debit card, Apple Pay, or Google Pay. Funds are added directly to your main wallet and become available immediately after a successful payment.

This feature is being rolled out gradually and may not be available to all customers right away. We're working to make it available to all Finom customers over time.

Currently, top-ups are supported only in euros.

To use card top-up, you must:

  • have an active Finom account

  • be the account owner

The feature may not be available for some industries due to compliance and risk restrictions.

How to top up your account

Option 1: Top up with Apple Pay or Google Pay

1. Log in to your account via the Finom app or web platform

2. On the home screen, select Add your money

3. Choose:

  • Apple Pay, or

  • Google Pay

4. Enter the amount you want to top up

5. Follow the instructions on the screen and confirm the payment using your device authentication method, such as Face ID, Touch ID, or your device passcode

💡 On web, Apple Pay is completed by scanning a QR code with your mobile device.

6. Once the payment is approved, the funds will appear instantly in your main wallet

Option 2: Top up by entering card details manually

1. Log in to your account via the Finom app or web platform

2. On the home screen, select Add your money

3. Choose Credit or debit card

4. Enter the amount you want to top up

5. Fill in your card details:

  • Card number

  • Expiry date

  • CVC

  • Cardholder name

6. Complete the authentication step if requested by your bank

7. After successful confirmation, the money will be added instantly to your main wallet

Limits and fees

The following limits apply to card top-ups:

  • Minimum top-up amount: €50

  • Maximum top-up amount: €3,000

  • Maximum cumulative top-up amount: €3,000

At the moment, we do not charge any fees for card top-ups within these limits. Only EUR top-ups are supported.

Supported wallets

Funds added through card top-up are credited to your main wallet only. We do not currently support the top-up to any extra wallets

Security

Card top-ups are protected with industry-standard security measures. Depending on the payment method used, authentication may include:

  • 3D Secure (3DS)

  • Strong Customer Authentication (SCA)

  • Face ID or Touch ID for Apple Pay and Google Pay

Payment authentication and card security are handled securely by Finom’s payment provider.

Failed or declined top-ups

If a payment is declined:

  • You can try again immediately

  • You can change the amount or payment method

  • The declined transaction may appear in your transaction history with a decline status

If the issue persists, contact your card issuer or Finom Support.

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