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How to issue a credit note?
Anastasia avatar
Written by Anastasia
Updated over 3 years ago

What is a credit note?

A credit note is a document that corrects or recalls the original invoice, in case it contains any mistakes.

How to issue a credit note with Finom?

1. Click on the invoice you need to cancel from the main dashboard

2. On the overview page click on the button with 3 dots.

3. Choose "Cancel by Credit note" from the drop-down menu.

Now your credit note will be sent to the exchange system of the Revenue Agency. Once it's accepted, you can create a new invoice with correct details.

To issue a credit Note your invoice should be accepted by the exchange system first.

It is important to note that a rejected invoice is considered by the exchange system as not issued, so this means you don't need a credit note.

With FINOM, you can create credit notes only for invoices issued within our system.

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