The registration- and verification process consists of 5 stages:

Stage 1: Add info about your business

Stage 2: Check company details

Stage 3: Declare owners and representatives

Stage 4: Verify identities

Stage 5: Complete application

There is no need to open each of these blocks separately, Instead, you will be redirected to the next one automatically as soon as the previous one is completed.

Once you have successfully completed a step, the next step will only then become available for you to begin. You will be redirected to the next step automatically, avoiding having to return to the main dashboard to progress manually.

When completing each stage, you will always be provided the opportunity to go back to the previous block at any time during the process if you need to edit or amend some information.

Stage 1.

Step 1. Enter the name of your company and click continue.

Step 1.1 You will then have to confirm your mobile number by entering it and clicking on "Confirm" to receive the confirmation code. Here you can also decide whether you want to receive notifications from us via WhatsApp by ticking the box under your mobile number or leaving it blank.

Once you have entered the confirmation code sent by SMS to the number you entered, you can click on "Continue" to go to the next step.

Step 1.2 In this step, you will be asked to select the product you want to use. Kindly note that the free invoicing function will be activated automatically. To open a business account, click on "Open now":

Step 2. Next, you will be asked to enter more details about your company. Once this is entered, click "Continue" to continue.

Stage 2.

Step 3. You will then be asked to select which industry your company belongs to from the drop-down list, and also to add a brief description in the "Business purpose" section. When you have finished, click on "Continue" to continue.

Note: At the top of the page, you can see where you are on each of the steps to track your progress.

Step 4. Next, you will be asked to answer a few more questions about your business:

Step 5. Here you should upload foundation documents. The list of allowed documents you can see on this screen. To add the document, click on the button "+Upload document". Choose the document from your PC. Once uploaded, you'll have the possibility to add more documents and click on continue, if you don't have other documents to upload.

Note: after you've uploaded the document, you have the possibility to remove it and attach another one.

To remove the document, click on the recycle bin on the right side of the document's tab.

Step 6. Start typing your address into the field, and it should then offer you a list of addresses to decide from. When you select an address from the list displayed, all fields will be filled in automatically.

Please check carefully and click "Continue" if this is correct.

Stage 3.

Step 7. The part "Check company details" is now completed. You will then be taken to the next step, "Declare owners and representatives".

First confirm if you are a legal representative and if so, proceed to step 8. If you are not a legal representative, you will then be taken to step 7a.

Step 7a. If you are not a legal representative, you will be informed that a legal representative can only open a business account for the company.

Step 8: If you are the only legal representative, confirm your name and click "Continue" to proceed to step 9. You also have the option to add another legal representative for your company by selecting "+ ADD LEGAL REPRESENTATIVE" (steps 8a-8b).

Step 8a. After you have selected the option "+ ADD LEGAL REPRESENTATIVE", a small window will open asking you to enter the first and last name of another legal representative. After entering the name, select the "Add" button to continue.

Step 8b. After filling in the form, you will be shown the screen with legal representatives. Here you can see your name and also the newly added person. You also have the option to delete a legal representative from here, if necessary, or to continue adding another representative.

Step 9. You can select the beneficial owner(s) from the list provided (if yes, proceed to step 10), or you can also add additional beneficial owners by clicking on "ADD BENEFICIAL OWNER" (step 9a).

Step 9a. When you click on "ADD BENEFICIAL OWNER", the window below will appear where you can add all the necessary information. Click on "Add" when you are done.

Step 10: If you select each name here, you will be asked to enter the percentage of voting shares each person owns within the company. Click "Continue" to continue.

*Note: Here you should enter a person who:

  • owns more than 25% of the shares in the company directly or through ownership of shares in the parent company;

  • owns more than 25% of the total voting rights;

  • expresses control over a board of directors and can make important decisions for a company.*

Step 11: Next, you will be asked to confirm whether any of the owners and agents in your business are US taxpayers or citizens. If NO, proceed to step 12, if YES, you will be taken to step 11a.

Step 11a. You will be redirected to a message informing you that we cannot open an account for you due to the FATCA agreement.

Step 12: You will now set up your profile and be asked to select your tariff plan.

By clicking on "Change plan" you can make the best decision for what suits you and your business.

Step 13. Finally, you will be asked to accept the legal terms and conditions. Tick all three checkboxes and then click the "Agree and accept" button to complete the process and move on to the next part.

Stage 4

Step 14. Here you will be asked to verify the information about all legal representatives for identification. Click on the first member (if more than one) to confirm the personal details.

Step 15: If all data is correct, click on "Continue":

Step 16: Next you will be asked to enter the personal address of this person. After entering the address, click on "Confirm".

Step 17. Here, you will need to enter the email address of the person who will go through the identification process to receive the personal link to access the identification chat. When you are done, click on "Send link & Continue".

Step 18. You will then return to the previous screen and can follow the same steps for other legal representatives. Here you can also see whether your colleague has already started the identification process or not.

Note 1: When you check your personal data, you will see the following fields:

Note 2: Next you will be asked to confirm your address. Here you have the option to either add your personal address or use your business address instead.

Note 3: When you start your personal identification, the following screen will be displayed where you need to enter the confirmation code sent to you via SMS to proceed to the next step:

After entering the confirmation code, you will be redirected to a page where you click on "Finish the application" to choose between Bankident and IDNow.

To verify with Bankident, enter your German IBAN from another bank and click "Continue". Follow the instructions on the screen to complete the verification successfully. If you need any clarification, you can contact us via the chat.

If something goes wrong with the Bankident verification, or you don't have an IBAN that the system accepts, you can always have yourself verified via video chat with an IDNow employee. To complete this, you need to select the option "I don't want to use my IBAN for verification".

You will then be redirected to the page where you can select how you want to verify yourself, using the app or the web browser.

If you select the option "Continue in web browser", you will be redirected to the following screen, where you have to click on "Continue & Start Identification" to be redirected to the website of IDNow - our partner for identification processes.

Stage 5

Step 19. We are almost done! We will then recommend you to install our mobile app. Click on "Send a link to my phone" to download and install our app.

Step 20. You will then be redirected back to the main dashboard. Once the verification process is complete (it should take no longer than 4-5 business days), you can use all the features we offer!

As soon as all checks have been completed, you will be notified by email and in the app.

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