In this article, you will find instructions on how to download a bank statement that contains information about all of your transactions.
💡Please note that only fully completed transactions are reflected in your bank statement
1. From your main dashboard, first select the company you need (if you have more than one)
2. Click on the “GO” button to open the main menu and then choose “Get statement”
3. A new page will open where you first need to choose the wallet for which you want to download the statement.
Your international wallets and your SEPA wallets are separate.
You can download a statement for all of your SEPA wallets, but can’t download one statement for both international and SEPA wallets.
4. Next, you need to choose the time period for your statement. You can choose the current month, previous one, or select a custom period.
5. Next, choose the format that you want for your statement
💡Please note that different countries have different formats available for download.
6. You can also choose the transaction order and if you need to download documents attached to the transactions.
7. When done, click on “Download”
You can also click on “Send data” and send your statement by email.
You are done!
If you have any questions or require assistance, don’t hesitate to contact us using our in-app chat, or via email at [email protected]