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How to block or freeze the card?
How to block or freeze the card?
Thomas Finan avatar
Written by Thomas Finan
Updated over 2 years ago

First, you need to differentiate between these two terms. You can freeze your card, if you want to avoid using it for a fixed period of time, or you can block it, if you lost your card or got it stolen.

1. From the main dashboard, go to the card section:

And choose the card, which you would like to block or freeze:

2. First, you will need to freeze the card, by clicking on "Freeze card" button.

3. And thereafter, you can also block your card, the button will appear on the same place.

4. You will also be required to choose the reason, why you have to block your card.

5. As the last step, you will need to confirm your action by entering the digital code.

Now your card is blocked forever. You won't be able to unblock it. But you will still find the closed card in your card section and the list of all transactions from your card will be available too.

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