If you signed up for a Finom Business Account with a phone number that you now want to change, in this article we will explain to you how to do it.
First, click on your name, or your company's name in the top right corner of your dashboard. From here, select "Settings" from the dropdown menu.
You will then be directed to a page containing your "Personal profile" information. To change your email, click on the "Change phone" option, which is highlighted in blue.
The below window will pop up, and from here you can then insert the new phone number you want to use with Finom. To confirm the change, you will need to insert your password, and click on "Change".
Finom will send a message with a confirmation code to your new phone number, so it is important to have your phone with you. You will need to insert this code into the confirmation page to approve the number.
Once the new phone number has been confirmed, the change will take place immediately.
In some cases, the change can take up to 2 days to be processed. If after more than 2 days, you receive the SMS code on your old phone number, or you don't receive any code on your new number, then please contact us and we will look into it for you.
Feel free to contact us via our in app chat, or via email at [email protected].