Have you received a SEPA Business-to-Business (B2B) Direct Debit mandate from an institution but have no idea how to set it up in your FINOM account?

In this short guide, we will explain how to do this.

In order to authorise the SEPA Direct Debit mandate, you should register it first.

To do this, please find the 3-dot button in the top-right block located on every FINOM active wallet page and click on it. There, you will see the “Set up a new direct debit” option. Click once more.

Once clicked, you will be redirected to the “New Direct Debit” page. There, you should provide all the required information and documents to register the mandate.

Upload your mandate the same way you uploaded the documents during your account registration process.

Choose your creditor from the list of organisations or manually add your creditor’s details if they are not present in the list.

Add your details:

  • Unique Mandate Reference (RUM): contains a maximum of 35 Latin characters (input your RUM as written on your document, our system identifies spaces as characters)

  • Creditor SEPA Identifier (ICS): contains a maximum of 20 Latin characters, (input your ICS as written on your document, our system identifies spaces as characters)

  • Direct Debit type (one-time or recurring): by default, no type is selected

  • Your wallet for SEPA Direct Debit: choose the wallet you plan to use

Once done, click on the “Register mandate” button. After, you will see a pop-up window asking for the validation of your details.

To validate your details, enter a confirmation code. Depending on your chosen method, you can either receive it via SMS or mobile App push notification (for this option you should have your FINOM mobile App installed on your iOS or Android device).

Once your details are successfully confirmed, you will register your mandate and see the following message:

Congratulations! You have now registered your SEPA Direct Debit Mandate.

If you have any questions or suggestions, we are always here to help and would be happy to answer any inquiries you might have. You can contact us through [email protected] or online chat.

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