Social engineering, phishing, and vishing are some of the most effective methods of fraud. That's why calls and emails from scammers who pretend to be Microsoft, Netflix, or your local bank are so common. How can you be sure that you are communicating with Finom right now?
Finom notifies you of any critical actions (increasing limits, changing email or phone, etc.) in your account:
by email sent exclusively from our registered addresses using the @finom.co or @finom.me domains. Add our corporate address to your contacts: [email protected]. This way, you will always understand which email came from a trusted source;
via SMS with Finom as a sender name.
Pay attention! Notifications include approximate geolocation. If you see something suspicious, you can log into your account and delete all open sessions for security prevention.
How you can contact Finom in case of difficulties, questions, or suggestions:
write to us via the in-app chat;
send us an email to [email protected].
Remember! Finom employees will never ask you to send them a code or transfer funds to third-party accounts (within Finom or in other banks) – only scammers do this.