When you order a physical card for your Finom account, you can choose between two delivery options:

This article will guide you through these 2 options so you can make your choice.

Cost: Free

Timeframe: Up to 10 working days, depending on your country. Delivery may take longer in rural or harder-to-reach areas and relies on your local postal service.

Standard delivery is available on all plans, regardless of the number of cards you have ordered.

Cost: €14.99

Timeframe: Up to 2 working days. Delivery may take longer for shipments outside the EU.

Express delivery is available on all plans.

Express delivery ensures your card reaches you swiftly. When ordering a card and entering your address, you will have the option to select express delivery.

You will receive an SMS containing a link to track your card’s delivery progress. Typically, this service takes 1–2 days from when your card is ready. The timeframe may be extended for deliveries outside the EU due to customs and other logistical considerations (up to 5 working days).

The express delivery fee will be deducted at the beginning of your next billing period with the rest of the fees (monthly plan fees or fees for extra services).

Once your card is dispatched, you will receive an SMS notification confirming its handover to the delivery service and the expected delivery timeframe.

Please wait until the estimated delivery time has lapsed before taking further action.

If you face any issue with the process or need any help, please contact our Customer Care team using the in-app chat or by email at [email protected]