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What happens with my account if I don’t migrate ?
Elena avatar
Written by Elena
Updated over 2 months ago

Due to Finom and Treezor’s mutual decision to end their partnership, all clients who do not migrate to Finom X will have their accounts closed by the end of the year. The final date to initiate the migration to Finom X is November 29, 2024.

Clients who do not begin the migration process by this date will have their accounts closed, and those who do not complete the migration by the end of the year will also face account closure. In such cases, you will need to transfer your funds to another account.

A notification will be sent to inform you of the account closure and guide you through the necessary steps.

While updating to Finom X is entirely your choice, we highly encourage you to explore the new features and services it offers. If you have any questions or concerns, please feel free to contact us. We would be happy to assist you and ensure you have all the information you need to make the best decision for your business.

For more information, feel free to explore our comprehensive Help Center, by clicking here.

If you have any further questions or need assistance during the migration, our Customer Support team is ready to guide you through every step. You can contact us from in-app chat or by email at [email protected]

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