The entire process is automated and takes approximately 10 minutes. It consists of three main steps that guide you through the transition smoothly. You also have the flexibility to pause the update at any point, allowing you to continue your regular business activities and resume the update whenever you're ready:
Seamless ID verification: We use open-source data providers to verify your business details, ensuring that all your information is accurate and up to date. Additionally, a brief ID verification will be conducted to confirm your identity, ensuring that we know you are the rightful account holder. For more details on this step, refer to our articles on the Finom X onboarding process.
Re-issuance of wallets and IBANs: Your wallets, IBANs, and cards will be reissued with updated payment details to align with your new Finom X account. For more information on this step, check out our articles on Finom X IBANs and cards.
Transfer of funds and balances: As the final step of the update process, your existing funds and balances will be securely transferred to your newly issued IBANs. This transfer will only be initiated after you explicitly authorize it, ensuring that the control is in your hands. For more information on this step, check out our articles on Finom X Payments.
If you have any further questions or need assistance during the update, our Customer Support team is ready to guide you through every step. You can contact us from in-app chat or by email at [email protected]