The process of upgrading to Finom X is typically quick and smooth, providing you with a seamless experience. However, in some instances, we may need to perform additional checks, which should take no more than a few hours.
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We might need to ask you for more information or additional documents. If this happens, we'll notify you and display a banner on your main page with the details.

We appreciate your cooperation and understanding.

If you have any further questions or need assistance during the update, our Customer Support team is ready to guide you through every step. You can contact us from in-app chat or by email at [email protected]