This article describes a process applicable for clients opening account with DE IBAN and BIC FNOMDEB2
When you are opening a new account in Finom, identity verification is one of the mandatory steps for both companies and freelancers. We use ID verification with Sumsub.
What is Sumsub ID verification?
Sumsub ID verification is a step-by-step verification process for us to be able to verify your ID documents and confirm your identity, as part of the legal requirements for opening a bank account.
Sumsub’s policies, procedures, and workflows regarding personal data processing of EU residents are fully compliant with GDPR requirements within the EU.
Your data is processed according to EU legislation and protected according to European data protection protocols.
What documents are required for verification?
For Sumsub ID verification we accept following documents:
ID cards
Passports
If the country that issued your document is not in the list of countries in Sumsub, please contact us at [email protected]
What should you do next?
After you have entered your company data and confirmed the company’s Legal Representative, you will be redirected to the step of Identity verification
If you are a legal representative of the company and you are registering the account
We will send you a link via SMS to start the video verification with Sumsub. We recommend following the process from your phone for a better experience.
The verification consists of a video call with an agent and a phone number confirmation.
The page will open for you with the instructions
Sumsub will request you to allow access to your phone’s camera (this may require you to adjust settings and permissions for the camera and browser you are using)
Once allowed, you will be redirected to the page from where you can start the call with the agent. Once you are ready, click on “Start call”
The agent should connect to your call within a few minutes and conduct the verification. Simply follow their instructions
You will also need to confirm your phone number by SMS in the process, so make sure there are no issues with your mobile network
The status of the verification will be updated automatically
You will need to return to the Finom platform to complete the account opening process.
Other legal representatives of the company or shareholders may need to go through ID verification as well.
In your Finom personal space, you will receive a link to verification that you will need to share with them.
If you have questions or require any support, don't hesitate to contact us using our in-app chat, or via email at [email protected].