This article is for our clients using international transfers with GB IBAN
Send payments in 30+ currencies to 150+ countries — directly from your Finom business account. This article explains how international transfers work, available methods, fees, and what to expect during the process.
If you’re looking for information about incoming international transfers, read this article.
When to use an international payment
Use an international payment when sending money to a recipient in another country or in a foreign currency — for example:
paying a supplier in the US
sending funds to a contractor in the UK
transferring money to a partner in Japan
Before creating a payment, make sure both the destination country and currency are supported.
Some business types may have limited access to international transfers. Learn more about industries available for international transfers.
Available transfer methods
All supported currencies can be sent via SWIFT.
For USD and GBP, local transfer methods may also be available depending on the destination. If multiple options are available, you’ll be able to choose between them during the payment flow.
SWIFT transfers — available for all supported currencies
Local transfer methods — available for selected currencies and destinations (usually faster and lower cost)
Wallets and currency conversion
You don’t need to have a wallet in the payment currency to send an international transfer.
With Convert & Pay, the amount can be automatically converted from your main EUR wallet during the payment process.
Alternatively:
you can pay directly from an existing wallet in the payment currency
or exchange funds in advance and use that wallet later
To open a wallet in another currency, see How to create a new wallet?
If you don’t see the international payment option in your app, contact support.
Fees and pricing
SWIFT transfers
SWIFT payments include:
a fixed fee
a percentage-based fee (depending on your pricing plan and transfer amount)
You can also choose how intermediary bank fees are handled:
OUR — you cover all fees so the recipient gets the full amount
SHA — you pay Finom’s fee, while intermediary fees may be deducted from the received amount
Learn more here
Local transfer methods
Fees for local transfer methods:
are usually lower than SWIFT
vary depending on the method and destination
To see the exact fee breakdown, click or hover over the info icon in the payment flow.
Processing times
Transfer speed depends on the method, currency, destination, and involved banks.
SWIFT transfers: typically 1–5 business days
Local transfer methods: often same day or within 2 business days
Delays may occur due to:
intermediary banks
compliance checks
weekends or bank holidays
Tracking your payment
Once your international payment has been sent, you can follow its status in the app.
Go to Home page (web) or Transactions (mobile app) and open the transfer to see its current status.
If the transfer is delayed, the status can help you understand whether it is still being processed or has already been completed.
Downloading payment confirmation
After sending a payment:
Open the transaction (via Home or Transactions)
Download a PDF transaction statement or
Email the payment confirmation to the recipient
If additional SWIFT proof is required (e.g. MT103), contact support.
Incorrect recipient details
If you notice a mistake before sending the payment, go back and correct the details before you confirm it.
If the payment has already been sent, contact support as soon as possible. Whether the transfer can be recalled or returned depends on the transfer method, its current status, and the banks involved.
For some transfer types, a recall may be possible. For others — especially local transfer methods — options may be more limited once the payment has been sent.
Why a payment option may be unavailable
If the option to pay is greyed out, it usually means your balance is insufficient to cover:
the transfer amount
applicable fees
This can happen if:
you’re sending a fixed amount and don’t have enough to cover fees
the entered amount uses your full balance, leaving no funds for fees
To proceed, either:
top up your account, or
reduce the transfer amount
Learn more: